We handle a wide range of custom wood & 3d printed projects, including promotional items, personalized gifts, commercial displays, prototypes, wholesale items and more. If you have an idea, we can likely bring it to life!

The process typically involves:

• Initial consultation to discuss your ideas and requirements.
• Design and planning, where we create detailed drawings and plans.
• Material selection, where we help you choose the right materials and finishes.
• Craftsmanship, where we build your project.
• Finishing and delivery, ensuring your satisfaction.

Absolutely! We encourage you to bring your own designs and sketches. We can work directly from them or collaborate with you to refine and perfect your vision.

We work with a variety of hardwoods and softwoods, including oak, maple, walnut, cherry, pine, and more. We can also source specific woods upon request. In addition, we can work with a variety of 3D printing filaments and even metals.

The timeline varies depending on the complexity of the project, material availability, and our current workload. We'll provide you with an estimated timeline during the initial consultation.

The cost depends on factors such as the size, complexity, materials, and finish of the project. (And for wholesale orders, the quantity desired.) We provide detailed quotes after the design and planning phase.

Yes, we offer a range of finishing services, including staining, painting, lacquering, and oiling, to protect and enhance the beauty of your project.

Shipping, delivery and installation availability is dependent on the project. Please inquire during the consultation.

All of our orders are completed by our team. Our team handles the entire production process for most custom orders. If a project requires expertise or machinery beyond our current capabilities, we may engage trusted partners. However, we remain actively involved in every stage to ensure quality and consistency.

Simply contact us through our website, email, or phone to schedule a consultation. We'll discuss your ideas and provide you with a personalized quote.

We accept cash, major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay and Venmo.

Unless we have an established business relationship, we typically require a 50% deposit of the project cost or the cost of materials, whichever is larger, before beginning work on custom orders. This deposit secures your place in our production schedule.

The final payment is due upon completion and before delivery of your custom order.

Yes, a 3% processing fee applies to all credit card transactions. This covers the costs associated with credit card processing.

Yes, we offer secure online payment options for your convenience through QuickBooks.

At this time, we do not offer formal payment plans or financing. However, we are happy to discuss your specific needs and explore potential options on a case-by-case basis.

Deposits are non-refundable. If you cancel your order, the deposit will be retained to cover design, material, and labor costs incurred up to that point.

Yes, we provide detailed invoices for both your deposit and final payment, outlining the project details and payment breakdown.

Yes, unless you are tax exempt and provide us with a tax exempt certificate, sales tax will be added to your final invoice.

Due to the custom nature of our work, we do not offer refunds on completed custom orders. We will, however, address any defects in materials or workmanship as appropriate.

We bring a curated selection of our handcrafted items. Our inventory varies depending on the show, the size of our booth space, and season.

Absolutely! We love discussing custom projects. You can view samples, materials, and discuss your ideas with us at the show. We'll take your information and follow up with a detailed quote and timeline.

We often have special show-only discounts or promotions.

We regularly update our website and social media pages with our upcoming craft show schedule. You can also sign up for our email newsletter for show announcements and other updates.

We accept cash, credit cards and mobile payment apps like PayPal, Apple Pay or Venmo.

We often bring a few smaller custom pieces on display which are for sale. Other items can be seen on our website.

Items can typically be taken home directly from the show, we do not offer shipping services.

Hand wash your cutting board with warm, soapy water and dry it immediately. Do not soak it or put it in the dishwasher. To prevent bacteria growth, you can also sanitize it with a mixture of vinegar and water or a food-safe cutting board cleaner.

We recommend oiling your cutting board or coasters every 4-6 weeks, or whenever the wood appears dry. Use a food-grade mineral oil or beeswax conditioner specifically designed for wood surfaces. Apply a generous amount, let it soak in for a few hours or overnight, and then wipe off the excess.

Yes, our wooden coasters are designed to withstand moderate heat. However, avoid placing extremely hot items directly on them for prolonged periods, as this could damage the finish or the wood.

Gently dust your wooden plaques or awards with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners. For stubborn smudges, use a slightly damp cloth and dry immediately.

Knife marks are a natural part of using a wooden cutting board. To minimize them, use sharp knives and avoid excessive force. You can also lightly sand the surface with fine-grit sandpaper (220-grit or higher) and re-oil it.

For light stains, try a paste of baking soda and water. For more stubborn stains, lightly sand the affected area and re-finish the wood. Always test any cleaning method on an inconspicuous area first.

Avoid extreme temperature and humidity fluctuations. Store your wooden items in a dry, well-ventilated area. Regularly oil cutting boards and coasters to prevent them from drying out. Never leave wooden items soaking in water.

The cleaning method depends on the material. For most PLA or ABS prints, a soft, dry cloth or a slightly damp cloth is sufficient. Avoid harsh chemicals or abrasive cleaners. For intricate designs, compressed air or a soft brush can help remove dust from crevices. If needed, mild soapy water can be used, but ensure the item is thoroughly dried afterwards.

It depends on the material. PLA, a common 3D printing material, can warp or deform in high temperatures (above 140°F/60°C) or direct sunlight. ABS is more heat-resistant but can still be affected by prolonged exposure. If your item will be exposed to heat or sunlight, consider materials like PETG or ASA, which are more durable.

Handle your 3D printed items with care. While they can be durable, they are still susceptible to damage from impact or excessive force. Avoid dropping them or placing heavy objects on them. For items that experience friction or wear, consider applying a protective coating or using a more durable material in the future. Proper storage away from extreme temperatures and humidity will also help extend the lifespan of your 3D printed items.