FREE shipping on orders $75 or more within the continental U.S.
Thank you for your business! We look forward to exceeding your expectations!
We want to help you and exceed your expectations. Have a question about our shipping terms and conditions ? Looking for something unique that you do not see on our online store ? Maybe a suggestion, or you just want to say hi? Contact our customer service team.
For in-stock items or blank items listed on our website, orders are processed and shipped by the end of the next business day. Items requiring customization may take a few days to fulfill. You will be notified by the end of the next business day with an update regarding your order. Large custom orders may take longer. Please contact our customer service team for more information or questions about our online store or shipping terms and conditions.
If you are local to us, contact us for delivery/pick up options.
We ship using a variety of carriers. They are selected based on the many factors including delivery time intervals, shipping cost, time of day your order was placed/processed and other outbound orders from our studio. We are cost conscious but also balance cost with delivery intervals. If you need something special by a certain date, contact us. We’ll do our best to make it happen. Items are often shipped within 24 hours. Depending on the time of year, inventory levels and cusomization requests, some custom products may take a few days to leave our studio.
For internet orders, standard shipping is free on most orders. Special shipping options are calculated through our website.
Credit Cards are always accepted. Other payment arrangements can be made for corporate checks, Venmo, etc. Contact us if you need a special arrangement.
There is no warranty either expressed or implied on any of our products. With that said, we have a solid reputation built on exceeding customer’s expectations since 2006. We are reasonable, fair, and trusting as well as trustworthy. If you are having an issue with any of our products, please contact us. Let’s talk and see what is going on.
Our products are hand crafted from natural wood.
It is common to have changes in the grain texture or color, thickness, etc. Products are custom made and all are sanded by hand. Minor dimensional changes may result from this process.
Products listed on this site with a quantity availability of two or less include actual photos of the specific items available. Photos for products listed on this site without a specific quantity are for illustrative purposes only. Wood grain, color, patterns may vary from the product delivered.
Wood grain, color, pattern and/or minor dimensional discrepancies are not acceptable reasons for returns/refunds.
Should customer and seller agree a return, replacement or refund is appropriate the following guidelines apply:
Please contact us for any questions.